Refund policy

Return & Refund Policy

At HW Traders, customer satisfaction is our priority.

  • Returns are accepted within 7 days of receiving your order.

  • Items must be unused, in their original condition, and with all original packaging.

  • Refunds are processed after the returned item has been inspected and approved.

  • Shipping charges are non-refundable, unless the return is due to our error or a defective product.

  • Damaged, incorrect, or defective items should be reported within 48 hours of delivery.

If you have any questions or need assistance, please contact our customer support team. We are always happy to help.